Return Policy

• Return Window: 7 days from the date of delivery.
• Eligibility: Items must be in their original condition, unused, and in the original packaging.
• Return Process:

  Contact us at mosiretail@gmail.com or +27 78 197 95 98 to initiate a return.

  Ship the item back to us using a trackable shipping method. You are responsible for return shipping costs unless the item is defective.

  Once we receive the returned item, we will inspect it and process your refund or exchange within 7 business days.

• Refunds: Refunds will be issued to the original payment method.
• Exclusions: Damage to negligence and incorrect product use.